These policies are part of our Care Framework, designed to support clear, consistent care across all TCAWC locations.
At TCAWC, appointment times are reserved specifically for each patient.
These policies help us keep schedules running smoothly and ensure appointment availability for all patients seeking care.
A valid credit or debit card on file is required to reserve and maintain all appointments.
Your card will not be charged at the time of booking. It may be used for:
All card information is securely stored through our encrypted, HIPAA-compliant payment system.
We ask that any changes or cancellations be made at least 24 hours in advance.
These policies help us keep appointment times available for other patients and support the time reserved by our practitioners.
Each patient is eligible for one courtesy waiver per calendar year, which may be applied when appropriate.
If you need to make a change within 24 hours, please contact the office as soon as possible so we can support you.
If you are running late, please call the office to let us know.
Depending on the schedule, we may need to shorten your visit or help you reschedule to ensure we stay on time for all patients.
If you are using insurance, we will verify your benefits as a courtesy. This verification is an estimate and not a guarantee of coverage.
Final coverage and payment responsibility are determined by your insurance provider once claims are processed.
Patients are responsible for any applicable copays, deductibles, or coinsurance, as well as notifying us of any insurance changes prior to their appointment.
If you have any questions about these policies, our team is happy to help.